At the time of ordering customers were previously asked if they wish to supply feed back.  While we still get  feedback from customers via email we no longer solicit feedback from customers.    No comments have been deleted from the time period featured. We have deleted customers names for privacy reasons and corrected spelling to make easier reading, otherwise the sample of comments is unedited customer views.

If you have any questions related to customer feedback, email us.

Rating

Comment

This is my 3rd or 4th order from Decorating Heaven and as usual delivery was prompt and the product is of a very high standard. Thanks - until next time.

Fast efficient service and delivery.. Will shop with them again!!

Second time I have used this store, excellent service, value and would use them in future.

Looks even better when on the walls. Thanks

Couldn't believe how quickly my order was delivered...Couldn't fault the service. Product was cheaper than I could find any where else in Aust. Well done. I'd certainly deal with you again & tell my friends.

Quick delivery. Thank you!

Arrived next day. Fantastic service

Always very happy to assist with questions and make sure customers are happy with product and the advice they are given even if it means getting a rep or someone else associated to phone up or email. Highly recommend their products to everyone they look just gorgeous where we have put them in our home.

I was very impressed with the level of service I was given. They accommodated to my needs even when I changed my mind on which product I was after. Thank you for your great customer service and I will be buying from you again. Kind Regards

Excellent

Excellent

Although I unfortunately received a damaged roll (these things happen), Ann at Decorating Heaven was excellent and the response I received was quick and excellent. I would not hesitate in using Decorating Heaven again.

Good

good communication and order arrived when they said it would. Product was as described

Excellent

Excellent

I couldn't be happier with the border that I purchased, it has blended in just beautifully with the room it was purchased for. Will definitely be coming back to you again for a look in future. Cheers 

Good

As my husband and I are not decorators we are not sure what pasted and unpasted and size etc means. We happened to buy a border that is unpasted and finding it difficult to use, however decorating heaven are doing everything they can to help us which we appreciate. I recommend you put the paste on your order list so the right stuff can be bought at the same time as the borders.

Excellent

Excellent

I have purchased from decorating heaven a number of times now and I have recommended them to many people

Excellent

WONDERFUL SERVICE, GREAT COMMUNICATION AND VERY SPEEDY DELIVERY. I HAVE SHOPPED WITH DECORATING HEAVEN BEFORE AND WILL DO SO AGAIN.

Excellent

Very happy. Product arrived the day after I ordered it. Couldn't ask for more!

Excellent

I have purchased from this company before and I definitely will again. The service, price and quality is second to none.

Excellent

I live on a remote cattle station in Queensland and was delighted with the prompt service from Decorating Heaven. A refreshing change!

Excellent

Very quick turnaround of the product we ordered. It arrived well packaged with no risk of being damaged.

Excellent

great service, fast delivery and constant email contact, thanks heaps for an easy transaction

Good

Order sent very promptly - excellent service. A few items missing, not Decorating Heavens fault, they rectified and sent out missing items plus extras at no cost to us. Wonderful service and excellent communication. Thank You.

Excellent

products where true to colour. the price was the cheapest of about 20 online wallpaper sites, not forgetting to mention the easiest to browse.

Excellent

Excellent communication and delivered earlier than expected. BRAVO!

Excellent

We have ordered from decorating heaven 2 times now and both times we have been more than pleased with the service. We think decorating heaven is excellent!!!!!!!!

Good

Excellent

Speedy delivery and great emails with plenty of Info.. Ill be back to shop some more.

Excellent

Excellent

Great service and fast delivery, will shop again, thanks.

Excellent

THE WALL PAPER BORDER IS BETTER THAN I EVER EXPECTED, DELIVERY WAS FAST AND I WOULDN'T HESITATE TO PURCHASE FROM DECORATING HEAVEN AGAIN. THANKS.

Excellent

Thanks for having the nursery border I was looking for. I had in mind what I wanted and I couldn't find it anywhere, until I found your website. The quick delivery service was amazing, I couldn't believe how quickly I received the nursery borders. If I had ordered it from overseas I could have been waiting a long time. I'm just glad that I will be able to tell my friends about your website and service, so they to know that you stock fantastic products and delivery quickly.

Excellent

Great product at excellent price and received very quickly. Seller was fantastic to deal with.

Excellent

Good

At this stage I have only purchased a sample but intend to buy more wallpaper.

Excellent

Very good experience and I'm going back today.

Good

I haven't received my order yet, but the initial ordering with Decorating Heaven went just fine. The representative was very helpful and prompt in getting back to me with answers to my questions. I am hoping to receive my order soon so that I can say that my experience with them was very good.

Excellent

Excellent

Wonderful service, better than shopping in a mall. Many lovely boarders to choose from, reasonably priced, great emails. Will shop again soon.

Excellent

Very quick delivery, was really impressed. Great sight was what I was looking for. Thanks

Excellent

I was very happy with the extremely efficient service. I received my order within 48 hours!! Thank you and well done to everyone at Decorating Heaven.

Excellent

The service was great, the product great and they followed up the sale, have already recommended them to friends and family. Will be ordering again.

Excellent

Good

I was extremely happy with my first order. I was a bit disappointed with colour variation in a frieze in my second order but have referred lots of people to Decorating Heaven and think I can make the colour work with replanning my original colour scheme. Still pondering on it but very happy with Decorating Heaven as to professionalism.

Excellent

Good products and very fast response. Ordered Friday afternoon and delivered in mail Monday morning to rural mail box outside a small remote town on the opposite side of the country. Installed easily the next day and very satisfactory result. Would recommend and use again.

Excellent

Excellent

I have already told other people about this shop. I only got samples this time, however, I will be definitely ordering more. Many thanks, Catherine

Excellent

They were great Thanks

Excellent

Excellent

I found the experience with decorating heaven quick and I was surprised at the quality. The items I purchased where exactly as described on the web page. Thanks for a great experience.

Excellent

Excellent

Excellent

friendly, very prompt delivery and products as advertised, thank you, looking forward to receiving newsletters!!!

Excellent

I think they have some great bargains, but the postage is a bit expensive. Other than that I think they are great and have some lovely decorating items,

Excellent

Excellent

Wonderful service and response to my email enquires. Order was sent out and got it the next day. Will certainly mention there name to friends and use there wonderful service again

Excellent

Ann was so helpful and professional. I am delighted with my purchase and the prompt delivery of it. I would definitely recommend shopping at Decorating Heaven.

Excellent

Thank you for sending our order so quickly. It looks great. Cheers

Excellent

Excellent service & very fast :-)

Good

The only thing was the order form had a different name on it When delivered from the product we ordered and we thought you had stuffed up till we opened it to find the correct product inside

Excellent

Thanks again Ann - as always, perfect product and perfect service.

Excellent

I was so happy to get what I wanted at decorating heaven!  A lot cheaper than the shops, and fast and friendly service!

Excellent

The service was very prompt - I received my goods within a couple of days and also had very helpful emails going back and forth with some other queries I had for Decorating Heaven. Will definitely be using them again.

Good

Lovely range of products, excellent samples, when I decide I will definitely order

Excellent

Excellent

Excellent

This was the first time id ever purchased from Decorating Haven and found the service was quick and easy. I thought at least a few weeks for delivery, but only took a couple of working days... I will be purchasing again. Thanks Tamara.

Excellent

no complaints, great product, super fast service, thank you, will purchase again

Excellent

Excellent service. Pleasant to deal with and very prompt! Thanks for a great purchase

Excellent

Fantastic, fast and reliable service, just wish I can be that quick getting it up on the wall!!

Excellent

once again this is my second order of 20 rolls of wall boarders this has been a terrific experience to buy off Anne honest and a very lovely person

Excellent

Anne is just a wonderful and helpful seller my house is looking lovely I've ordered 19 boarders off decorating heaven and will continue till my house id finished no one will be disappointed in buying from this seller AAAA xxooxx to all Anne's help

Excellent

the picture of the product & the final product were exactly the same, which I found valuable with an important thing such as decorating a nursery in specific colours. Fast, quick & friendly service & will definitely think of them next time decorating another room.

Good

I was very impressed with the efficiency of my order.

Excellent

Excellent

Order was handled extremely efficiently with the border arriving approximately 2/3 days later. Thank you.

Excellent

This is the second time I have dealt with this company, and both times have found them very good to deal with. I cannot recommend them high enough. Thanks for the great service. Sheryl

Excellent

Excellent

Thank you so much for the wonderful fast, friendly service. I did not expect such good service, but was very pleasantly surprised. Keep up the good work.

Excellent

I was very pleased with the online service from decorating heaven. Not only did I find exactly what I was looking for, I found the ordering process easy, delivery extremely fast and am more than happy to tell others about the great service and product range they provide.

Excellent

Excellent service. I got a real bargain on a discounted wall frieze. Unfortunately the postage was more than the item I purchased

Excellent

Excellent

Still the same, good old service.

Excellent

Excellent

Most helpful and excellent service.

Excellent

Job well done

Excellent

I was very please with decorating heaven service, and will use them again

Excellent

Fast and friendly service, no problems whatsoever.

Excellent

I could not believe how fast they delivered my order. I was over the moon when it arrived after only two days.

Excellent

My Order was handle with speed and care I had the order within 48 hours after payment well done it is nice to see companies that will look after you

Good

Details on how to apply borders to walls would be good - are they self adhesive or require glue?

Excellent

Thank you for such a quick and easy transaction. I received my goods within 2 days - very impressive. I will gladly deal with you again! Thanks very much!!!!!

OK

As I had viewed the snippet of the wall border on the internet, I expected that section to be an exact representation of the repeat picture... when I received the merchandise, there is a flag located in the corner of the repeat quite obviously representing America. As an Australian, I am not altogether happy using a wall border that has an American theme, and believe that that section should also have been shown on the picture. I have decided to keep the border as I am happy with the rest of it. Overall, I received efficient service from Decorating Heaven, however, was disappointed that my choice was not based on all the facts. Thank you.

Excellent

Easy to order and very swift delivery which is great service.

Excellent

Was a very easy process. Goods arrived within 2 days of ordering, they were in excellent condition when they arrived and the correct goods. Most of all an excellent price. Will definitely use again...new house...lots of decorating to be done. Well done, excellent service!!

Excellent

I was extremely happy with how fast I received my order and I will definitely be ordering again in the near future.

OK

Excellent

I searched high and low for this decorating idea I was over the moon when I found Decorating Heaven, now I just have to get around to decorating the room!!!

Excellent

Anne has been wonderful and very patient with me in choosing my decorating. She always replies to my questions within a very short time. I have received my order without a hitch, very prompt with no problems at all. Keep up the great service.

Excellent

More than happy with the Transaction. Excellent product - rapt! AAA 

Excellent

Very efficient. Personal Touch!

Excellent

I was very pleased with my purchase, and found the delivery prompt and the service very friendly. thank you

Excellent

Excellent

This was the first time we had bought online and I was very pleasantly surprised by the great service we received. Thanks again!

Excellent

Excellent

Excellent

Excellent

Absolutely fantastic, no problems. Items arrived within 2-3 days. Would definitely use again

Excellent

Great to deal with and very fast postage you will be happy with their service

Excellent

Fast service and the goods were exactly as stated. Definitely worth buying from Decorating heaven

Excellent

very good, very quick well done!

Excellent

Great response, Went out of there way to help us.

Excellent

Excellent

Excellent

Excellent

Excellent

Excellent

Ordered Friday - on my desk when I arrived for work on Monday morning - Couldn't be more pleased with the service. Very impressed - as were my work colleagues A Moran

Excellent

I can not believe that I ordered from Australia and got such incredible service AND value for my money! First of all, their selection was way above anything I could find in the U.S. Secondly, their personal emails in helping to guide me through the process made the transaction very pleasant. Finally, I received the items in less than a week and they are so GREAT! I think this is what the Internet is supposed to be about; creating a local marketplace from a global community. I am so psyched that I found them! Needless to say, I highly recommend them to anyone. And if you're in the U.S., don't hesitate to order! Thanks a lot!

Excellent

Very prompt service, good value and kept informed by emails as to the status of my order. Would recommend this store to anyone.

Excellent

I couldn't believe how quickly I received the goods I had ordered. Will definitely use them again if the occasion arises. Thank you

Excellent

Decorating Heaven were great to deal with. The delivery was next day, and the goods were delightful. I would have no hesitation in buying from them again!

Excellent

Excellent

Excellent

This was my second purchase, and as before totally pain free, products are fantastic, delivery very fast, and again I am a totally satisfied customer - will tell everyone about this great online store 10/10 AAA 

Excellent

I am generally not a person who would order over the internet but the whole time I was ordering I felt very confident that it was a very secure website, and the website looked very professional, as they had extra information on how to apply the products once you got them. Then what I thought would be a week or so with delivery as I live central NSW and you expect to wait for mail order things, my parcel had arrived in only a few days. That was my first surprise of quick delivery but when I actually opened the parcel my heart absolutely melted . What I thought looked pretty good on the website was actually gorgeous in real life. I haven't stopped raving about the wall borders since. So overall I have only one word to sum it all up, EXCELLENT!!!!!!!! Kindest Regards,

Excellent

As a first time online buyer, I was worried about the whole process. Decorating Heaven were very helpful and patient (something we experience less and less in 'real' stores). The whole transaction went beautifully and my borders are exactly as shown. Thanks.

Excellent

Excellent - courteous, prompt and thoughtful service.